Er77 Privacy Policy — Your Information Is Safe With Us

Er77 is a trusted online gaming platform in Bangladesh operating under an international license. We place the highest importance on our members' privacy. This privacy policy explains what information is collected when you use the er77 platform, how it is used, and how your data is kept secure.

This privacy policy applies to er77's website, mobile app, and all related services. By registering or continuing to use the platform, you agree to the terms of this policy. If you disagree with any part of this policy, please discontinue use of our services.

• This policy applies to all er77 services.
• By registering, you fully accept this Privacy Policy.
• We comply with applicable data protection laws.
• Your data will never be sold to third parties.

Er77 collects your information in several ways — from the registration process through your ongoing use of the platform. The data collected at each stage is used solely for service delivery and improvement.

Er77 uses collected information only for specific and legitimate purposes. We respect your privacy and remain vigilant against any misuse of data. The key purposes for which we use your information are outlined below.

• For account creation, management, and verification.
• For processing deposits, withdrawals, and other financial transactions.
• To ensure platform security and prevent fraud.
• To provide customer service and support.
• To comply with applicable legal obligations.
• To personalize your gaming experience and improve our services.
• To manage and monitor responsible gaming programs.
• To send legitimate promotional offers and important account notifications.

Er77 does not sell or rent your personal information to any third party. In certain limited circumstances, we may share data on a restricted basis, and in every such case it is governed by strict confidentiality agreements.

• Payment Provider: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Security Partners: Limited data sharing with trusted partners for fraud prevention and cybersecurity purposes.
• Audit Body: Sharing information with authorized third parties for licensing and compliance verification.

Er77 uses cookies and similar tracking technologies on the platform. Cookies are small data files stored on your device that help improve your browsing experience. We use several types of cookies.

• Essential Cookies: Maintaining login sessions and security verification — these cannot be disabled.
• Functional Cookies: Used to remember your preferences, language, and settings.
• Analytics Cookies: To understand which pages are most visited and how the site is being used.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage cookie preferences through your browser settings. However, disabling essential cookies may affect certain platform functionality.

Er77 applies industry-leading security measures to protect your personal and financial information. Our security framework operates across multiple layers to ensure your privacy is never compromised.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication: An additional verification layer to secure your account.
• Firewall Protection: Advanced firewall and DDoS protection systems.
• Regular Security Audits: Regular security audits conducted by independent third parties.
• Data Masking: Sensitive information is masked in system logs.
• Access Controls: Only authorized personnel may access specific data.

Er77 does not retain your data longer than necessary. Information is stored based on legal obligations and legitimate business requirements. Certain data may be kept for a defined period even after an account is closed.

• Account Information: For the duration of active account use and 5 years after closure.
• Financial Transactions: Retained for a minimum of 5–7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: 2 years for security and dispute resolution purposes.
• Cookies & Browsing Data: Session-based, typically up to 90 days.

Once the applicable retention period has expired, we securely delete or anonymize your information so it can no longer be used to identify you.

Under er77's privacy policy, you have specific rights over your own data. We uphold these rights with complete respect. Your key rights are outlined below.

To exercise any of these rights, contact our support team. We typically respond within 30 business days.

Er77 strictly prohibits the use of its platform by anyone under the age of 18. We are deeply committed to protecting minors and never knowingly collect their information under this privacy policy.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a user under 18 will be closed immediately.
• Any information inadvertently collected from minors will be deleted immediately.
• Parents can report suspicious accounts to our support team.

Er77 reserves the right to update this privacy policy as needed. For any significant changes, we will notify you in advance via the platform and your registered email address. Continued use of the platform after changes take effect will be considered acceptance of the revised policy.

• You will be notified at least 7 days before any changes take effect.
• The date of the latest update will always be displayed at the top of the page.
• Previous versions are available upon request from our support team.
• Contact our support team for any privacy-related questions.